Responsible gambling

SlottoJam Casino provides several responsible gambling tools to help players manage their gaming habits and avoid problem gambling.

Deposit Limits:

• Players can set daily, weekly, or monthly deposit limits for themselves
• Customizable per account
• Takes effect immediately when lowered
• Increase requires a 7-day waiting period
• Cannot be exceeded (hard block)
• Access: Account Settings > Personal Limits > Deposit Limit

Loss Limits:

• Caps on net losses (initial deposit minus winnings) per day/week/month
• Based on original deposit amount, not winnings
• Example: €50 deposit, €10 loss limit = account blocked after €10 net loss
• Winnings on top of deposit do not count toward loss limit
• Set via Personal Limits section

Wager Limits:

• Caps on total wagered amount (sum of bets) per time period
• Independent of deposit and loss limits
• Cumulative across all games
• Useful for controlling session intensity

Session/Time-Out Limits:

• Cool-Off Period: 24 hours to 6 months temporary account suspension
• Account remains active but no deposits allowed
• Withdrawals permitted during cool-off
• Bonuses/promotions paused
• Auto-reactivation after period ends

Self-Exclusion:

• Permanent or long-term (6 months to multiple years) account closure
• No deposits or play possible during exclusion
• Withdrawals permitted
• Bonuses/promotions excluded
• Can be set from Personal Limits or via support request
• Reversal only possible after exclusion period expires

Reality Check:

• Periodic pop-up reminders during play (configurable frequency)
• Displays session duration, amount wagered, net loss/win
• Can be set to alert every 30 minutes to several hours